Privacy & Policy And T&C

DSB Certification
Website: https://dsbcert.com
Email: [email protected] | [email protected]
Phone: +91 7052190116
Effective Date: [10-02-2026


1. Introduction

DSB Certification is a consultancy firm providing ISO certification consultancy, product certification support, and training services.

We respect your privacy and are committed to protecting the information you share with us.

By using our website or contacting us for services, you agree to this Privacy Policy.


2. Information We Collect

We may collect:

A. Personal & Business Information

  • Name
  • Phone number
  • Email address
  • Company name
  • Business documents
  • Certification requirements
  • Address details

B. Technical Data

  • IP address
  • Browser type
  • Device information
  • Website usage data

3. How We Use Your Information

We use your data to:

  • Provide ISO consultancy and product certification assistance
  • Respond to service inquiries
  • Provide quotations
  • Deliver training services
  • Maintain internal records
  • Improve our services

We do NOT sell, rent, or trade your personal data.


4. Nature of Services

DSB Certification is a consultancy and advisory service provider.

We:

  • Assist in documentation
  • Guide implementation
  • Coordinate with certification bodies

We do NOT guarantee certification approval, as final approval depends on third-party certification bodies and client compliance.


5. Data Sharing

Your data may be shared with:

  • Accreditation or certification bodies (only when required)
  • Government authorities (if legally required)
  • IT and communication service providers

All reasonable precautions are taken to protect your data.


6. Data Security

We implement reasonable security practices to protect your information from unauthorized access or misuse.

However, no digital transmission is 100% secure.


7. Data Retention

We retain your data only as long as required for:

  • Service completion
  • Legal compliance
  • Business record purposes

8. Your Rights

You may request:

  • Access to your data
  • Correction of incorrect information
  • Deletion (where legally permissible)

Contact:
📧 [email protected]
📞 +91 7052190116


9. Policy Updates

We may update this Privacy Policy at any time. Updated versions will be posted on this page.


📜 TERMS & CONDITIONS

DSB Certification
Website: https://dsbcert.com


1. Service Nature

DSB Certification provides:

  • ISO Certification Consultancy
  • Product Certification Consultancy
  • Documentation Support
  • Compliance Advisory
  • Professional Training

We are a consultancy company and not a direct issuing certification authority.


2. Client Responsibilities

Clients must:

  • Provide accurate and complete information
  • Submit required documents on time
  • Cooperate during audits and compliance checks
  • Make payments as agreed

Failure to comply may delay or affect certification outcomes.


3. Payment Terms

  • Service fees are agreed before project initiation.
  • Payments may be milestone-based or advance-based.
  • Work will begin only after agreed payment is received.

4. Refund Policy

Fees once paid are non-refundable except in cases where DSB Certification fails to provide agreed consultancy services due to its own fault.

No refund will be provided in cases of:

  • Client non-cooperation
  • Document delay from client side
  • Audit failure due to client non-compliance
  • Delay from certification body
  • Government processing delays

5. No Guarantee Clause

While we provide professional consultancy and guidance, certification approval depends on:

  • Client implementation
  • Audit findings
  • Certification body decisions

We do not guarantee issuance of certification.


6. Limitation of Liability

DSB Certification shall not be liable for:

  • Business losses
  • Indirect damages
  • Loss of revenue
  • Delay caused by third-party agencies

Total liability shall not exceed the consultancy fees paid.


7. Intellectual Property

All documents, templates, website content, and training materials remain the intellectual property of DSB Certification unless otherwise agreed in writing.


8. Governing Law

These terms shall be governed under the laws of India.

Any dispute shall fall under the jurisdiction of competent courts in India.


9. Modification of Terms

We reserve the right to modify these Terms at any time without prior notice.



📜 TERMS & CONDITIONS

DSB Certification
Website: https://dsbcert.com
Email: [email protected] | [email protected]
Phone: +91 7052190116
Effective Date: [Insert Date]


1. Acceptance of Terms

By accessing this website or engaging DSB Certification for consultancy services, you agree to comply with these Terms & Conditions.

If you do not agree, do not use our services.


2. Nature of Business

DSB Certification is a consultancy and advisory service provider offering:

  • ISO Certification Consultancy
  • Product Certification Support
  • Documentation & Compliance Assistance
  • Professional Training Services

We are NOT a certification body and do not issue ISO certificates directly.

Certification decisions are made solely by accredited third-party certification bodies.


3. Scope of Services

Our services may include:

  • Gap analysis
  • Documentation preparation
  • Implementation guidance
  • Internal audit support
  • Coordination with certification bodies
  • Training and awareness sessions

Final certification approval depends on:

  • Client compliance
  • Audit results
  • Certification body decision

We do not guarantee certification approval.


4. Client Responsibilities

The client agrees to:

  • Provide accurate and complete information
  • Submit required documents on time
  • Implement recommended compliance measures
  • Cooperate during audits
  • Make timely payments

Failure to comply may result in delays or non-approval of certification.

DSB Certification shall not be responsible for failure caused by client negligence.


5. Payment Terms

  • Service fees are agreed before project commencement.
  • Payment may be advance-based or milestone-based.
  • Work will start only after agreed payment is received.
  • Delayed payments may result in suspension of services.

All government fees, certification body fees, audit fees, or third-party charges are separate unless explicitly mentioned.


6. Refund Policy

All payments made to DSB Certification are non-refundable except in cases where services are not delivered due to proven fault of DSB Certification.

No refund shall be provided in cases of:

  • Client non-cooperation
  • Audit failure
  • Client non-compliance
  • Delay by certification body
  • Government processing delay
  • Change of client decision after work commencement

7. No Guarantee Clause

DSB Certification provides professional consultancy services only.

We do NOT guarantee:

  • 100% certification approval
  • Specific timelines controlled by third parties
  • Government approval
  • Audit outcome

All outcomes depend on compliance and third-party authorities.


8. Limitation of Liability

DSB Certification shall not be liable for:

  • Business loss
  • Revenue loss
  • Indirect damages
  • Third-party delays
  • Audit rejection due to client non-compliance

Maximum liability shall not exceed the consultancy fee paid to DSB Certification.


9. Intellectual Property

All materials provided by DSB Certification including:

  • Documentation templates
  • Training materials
  • Website content
  • Brand name & logo

Remain the intellectual property of DSB Certification.

Unauthorized copying or misuse is strictly prohibited.


10. Use of Company Name

Clients shall not:

  • Claim that DSB Certification is a certification body
  • Use our brand name for misleading marketing
  • Make false claims of approval

Legal action may be taken for misuse.


11. Confidentiality

Both parties agree to maintain confidentiality of shared documents, data, and business information.

Confidential information shall not be disclosed without consent unless required by law.


12. Force Majeure

DSB Certification shall not be responsible for delays caused by:

  • Natural disasters
  • Government restrictions
  • Pandemic situations
  • Third-party authority delays
  • Technical failures beyond control

13. Termination of Services

We reserve the right to terminate services if:

  • False information is provided
  • Payment terms are violated
  • Client behaves fraudulently
  • Misuse of our brand occurs

No refund shall be provided upon termination due to client fault.


14. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

All disputes shall be subject to jurisdiction of competent courts in India.


15. Modification of Terms

DSB Certification reserves the right to modify these Terms at any time without prior notice.

Updated terms will be published on this page.

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